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Why am I not receiving invoices?

We can easily update your preferred email address for invoicing.

Temper | Work to Live avatar
Written by Temper | Work to Live
Updated over 3 weeks ago

Used Temper and didn't receive an invoice? That shouldn't happen.

When creating your account, you had the opportunity to specify the preferred email address for invoicing. It’s possible a small error was made, or perhaps you’ve changed email addresses since then?

In any case, no problem! Please contact our support team and let us know which email address should receive the invoices. We’ll be happy to make the adjustments for you.

Please note that a FreeFlexer may have chosen to invoice you directly, bypassing the systems of Finqle and Temper. This is permitted, provided that the FreeFlexer informed you in advance. If they have done so and you haven’t received an invoice yet, we recommend contacting the FreeFlexer directly.

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