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How is my information protected?

Learn how we use advanced security measures, strict data minimisation, and trusted verification partners to keep your personal information safe and secure.

Written by Temper | Work to Live

How is my information protected?

We handle your data with care. Privacy isn’t just a formality to us, it’s part of how we operate. That’s why we’ve put both technical and organisational measures in place to protect your data from loss, misuse, or unauthorised access.

When you sign up to the platform, we ask you to upload a selfie or video and a copy of your passport or ID card. We use this information to verify your identity and age. Because this involves sensitive information, we work with Entrust for identity verification. Entrust complies with the SOC 2 Type II standard, an internationally recognised benchmark for data security and privacy.

Only employees who need access to your information for their work can view your data. All of these employees are bound by confidentiality agreements. We also never keep your personal data longer than necessary for our services or longer than legally required.

What can clients see on my profile?

When you apply for a shift, clients can view certain information linked to your profile. This is necessary to make the collaboration run smoothly and to meet legal obligations.

This may include:

  • your name and city of residence

  • your email address and phone number

  • your age

  • your profile rating and skills

  • the dates and times of the shifts you work

After a shift, we also process business-related information such as your Chamber of Commerce number, VAT number, and invoice details. In some cases, we share this information with clients or authorities such as the Belastingdienst. We always limit the information shared to what is strictly necessary or legally required.

Privacy policy

We do everything we can to keep your personal data safe. We only use your data for the purposes described in our privacy statement. This privacy statement applies to all our websites, apps, and communication channels.

Important to know:

  • we will never ask for additional personal data outside the platform

  • we will never ask for access to your DigiD

  • communication with Temper only takes place through our official chat channels, email addresses ending in @temper.works, or our known phone numbers

  • if a client needs to check your documents, this will always happen on-site during the shift

Want to know more about your rights, such as accessing, correcting, or deleting your data? Or curious about which cookies we use and how long we store them? You can always check our latest privacy statement.

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