Skip to main content

I have paid an invoice but don't see this as such on the platform. How come?

Within one working day, the invoice is processed to 'paid' in the invoice overview

Temper | Work to Live avatar
Written by Temper | Work to Live
Updated over 2 weeks ago

The payment of an invoice is processed by the platform within one business day. If you do not see the invoice is processed within one day, this could be due to the following:

  1. The payment was not processed because of an incorrect reference.

  2. The payment was not processed because of an incorrect amount.

  3. The invoice has yet to be paid.

  4. You have paid an invoice issued directly by the FreeFlexer, bypassing the Temper and Finqle systems. While this is permitted, FreeFlexers are required to notify you in advance

Has the period of one business day passed and the payment of the invoice has not yet been processed? Then we advise you to contact our debtor company Finqle on 085 303 3650.

Did this answer your question?