It could happen that the client doesn’t agree with the hours you’ve filled in during the checkout. The client can use a counteroffer at this stage for you to review.
Do you agree with this offer?
Go to your work overview.
Go to your past shifts.
Go to the shift which concerns the disagreement.
Go to the dispute and click the counteroffer.
You will end up in the page where you see the dispute under the tab ‘Work’.
Click on the dispute to see the counteroffer.
Do you disagree with the offer?
Contact the client about the times you would agree with. The contact information is usually in the shift description, go to the client's website if it’s not. We are not allowed to share any private information due to strict privacy laws.