There could be multiple reasons why you would not be able to respond to a shift. We’ve made a list of the reasons why and what they mean:
‘Your experience does not meet the requirements’. This means that your previous work experience in a certain category (for example ‘catering’) has not been added to your profile yet or does not meet the required experience.
A FreeFlexer is looking for a qualified substitute that meets the required skills requested for the shift. Unfortunately you don’t meet the requirements for this specific shift. The shift will only be visible for those who are a qualified substitute.
The client excluded you from working at their place. After the last checkout, the client opted not to work together in the future. When you try to respond to a shift, the platform will show the following message: ‘You can’t respond to shifts here anymore’.
You’ve got a no-show. If you didn’t work a shift you have been hired for, the client can give you a no-show. If the client claims the no-show fee, you can’t apply for new shifts at that client until you’ve paid the fee.
You did not complete your checkout within 7 days. If you’re too late with doing your checkout, you can’t apply for new shifts until you’ve completed your outstanding checkout.