All your personal information is safe with us, whether it’s your personal document or your account details.
What will happen to my ID:
To find work using our platform, you need to have valid identification papers that prove you have the right to work in the United Kingdom. That's why it's necessary for us to determine and verify your identity through your ID upload and the selfie you take when signing up. Our system automatically verifies your identity and determines whether you’ll need to provide a Right to Work code.
If you’ve successfully gone through the verification process, then your personal document will be immediately deleted from our database. What happens if you didn’t pass the identity check? Then we will keep your uploads for 14 days before they're deleted, just so that we can help you out in the best way possible. Only qualified Temper employees will have access to your document, with the sole purpose to support you.
No data from your personal document is stored, apart from expiry date and nationality. This data is necessary to determine when your eligibility to work in the United Kingdom might expire. All this is in accordance with the latest GDPR guidelines on privacy.
What can a client see on my profile?
Once you’ve applied for a shift, the client will be able to see your following information: name, age, location, e-mail, phone number, profile photo, experience, rating, proven skills, favourite clients and your on-time percentage. No other data is shared. Be mindful that a client has the right to ask you to identify yourself. So always bring your valid ID to your shift.
After the shift, they will also see your invoice address on the invoice, in order to comply with tax regulations. Please note that this also applies to substitution shifts. In that case, it is not the client but the FreeFlexer you are substituting who will see your details on the invoice.
Privacy policy
We do everything we can to protect your personal data and your privacy. For that reason, we try to constantly adjust and improve in this area. Please check our most current privacy policy for all the ins and outs.
Please note: We will never ask for additional personal data outside of the platform, or request access to your Government Gateway portal. Contact with Temper is exclusively via our chat channels, via email using our @temper.works domain names, or directly via phone (using our known phone numbers).