You may need to contact your client before the shift starts, or shortly afterwards. Perhaps you need to let them know you’re running a bit late or you want to agree on the correct checkout times.
In most cases, you will find the client's contact details on the relevant shift page. But keep in mind that these details may not always be there.
How to find contact details if....
You have applied or have been hired for the shift
- Go to your ‘Dashboard’
- Select the correct shift
- In the browser: locate the contact details on the right-hand side of the page.
- In the app: look for the contact details below the client’s address
- You will see the contact person’s name with an email address or a telephone number
Don't see any contact details? Perhaps the client hasn’t added them (yet). In this case, read the briefing carefully - they may be listed there!
You haven’t applied yet, you have canceled the shift or or you can’t find any contact details in the description
You can now do 2 things:
Google the client: Most companies have a website with easily accessible contact details. Use the available phone number / email address and ask for the right person to ask your question about a Temper shift.
Visit the client in person: The physical address of the client, along with a map, will always be provided in the shift description. Drop by the location and ask your question. If nobody can assist you on the spot, ask the person present for the right contact details.