Why am I not receiving invoices?
Temper avatar
Written by Temper
Updated over a week ago

Used Temper and didn't receive an invoice? That shouldn't happen.

This is often related to the set up of relevant e-mail addresses and permissions in the User Admin section.

Set up users correctly:

  1. Select the appropriate company and scroll down to User Admin.

  2. Add invoicing visibility permissions for existing users, by checking the Finance box for the related person.

Want to add a new user? Click the gray Add Colleague button, fill out the correct details and make this person responsible for accounts payable, by checking the Finance box.

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