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I have filled in wrong checkout times, what now?
I have filled in wrong checkout times, what now?

Request the client to reject your proposal and submit a new one.

Olivier | Temper avatar
Written by Olivier | Temper
Updated over a week ago

The client has the possibility to reject your checkout proposal and submit a new one (the correct times), after which you can accept these and thus resolve the situation. The best way to fix this is to immediately contact the client as soon as you’ve realised that you’ve made a mistake. The invoices will only be produced and paid for after the checkout has been completed.

What if my checkout has already been completed?
At this moment we can no longer adjust the times for you. The best possible way to solve this is to compensate for the forgotten hours with a future shift at the same client. Consult them about what they think is the best option for both of you. 

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