If you encounter a problem on the platform, it's best to send us a chat with a screenshot of this and the link to the page. Open a chat via the green icon at the bottom right of this page.

Explain us:

  • What problem you encounter.

  • Which browser you use (for example, Google Chrome, Safari or Internet Explorer).

  • Which device you use (for example Macbook, Apple smartphone, Android smartphone).

Do you use Internet Explorer or Microsoft Edge? Try Google Chrome or Safari. These browsers support our platform the best.

Thank you so much in advance for reporting the error, our IT department is going to work on it.

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