Temper

The payment of an invoice is processed by the platform within one business day. If you do not see the invoice is processed within one day, this could be due to the following:

The payment was not processed because of an incorrect reference.

The payment was not processed because of an incorrect amount.

1. The payment was not processed because of an incorrect reference.
2. The payment was not processed because of an incorrect amount.
3. The invoice has yet to be paid.

Has the period of one business day passed and the payment of the invoice has not yet been processed? Then we advise you to contact our debtor company Finqle on 085 303 3650.

Within one working day, the invoice is processed to 'paid' in the invoice overview

I have paid an invoice but don't see this as such on the platform. How come?

Find answers and get help from Intercom Support and Community Experts

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