As a client, you can always post shifts, no matter what your current credit status is. That’s the good news. Your credit only comes into play when it comes to FreeFlexers having the option to choose for DirectPay for their shift. This option is only available if you as a client have sufficient credit.
Your credit is reduced by the number of outstanding invoices or invoices on the way (so for upcoming shifts).
What does it mean if my credit status is insufficient?
This means that the amount of outstanding invoices and upcoming invoices is higher than the credit you have received from Finqle to make DirectPay available for FreeFlexers.
What happens for the freelancers in this case?
If you have more outstanding and upcoming invoices than your credit level, then the FreeFlexers will no longer have the option to choose DirectPay as a payment method. This may affect their choice between signing up for a shift or not.
FreeFlexers who are already accepted for shifts will receive a notification that DirectPay is not possible and will still have the option to cancel their shift 12 hours before the shift starts, regardless of the cancellation policy.
Please note: if the shift starts within 12 hours, the FreeFlexer will not be given the option to cancel and the initial set conditions will continue to apply.
How can I solve this?
You can easily solve this by paying your invoices. Using iDEAL is the fastest method. In addition, direct debit can offer a solution to avoid this situation in the future.