Do you have a question or want to get more information?
First check if you can find the answer to your question in our FAQ Helpdesk. Here you'll find answers to basically all your questions.
Can't find the answer to your question? Send us a message via chat and our Support team will help you the best they can. Do note the following:
We do not offer live chat support.
You can send us a chat message at any moment of the day, at any day of the week, but we will not provide an answer instantly. Our response times are always listed.
Open a conversation by clicking on the green chat button at the bottom right. You can do this via the app by clicking 'Ask a question' on your profile. You can also send an email to [email protected].
In case you're dealing with an urgent situation, the support team is reachable by phone on +44 (0)330 822 0948. On phone we're available 9:00 AM to 3:00 PM from Monday to Friday.