I am a FreeFlexer / Financial

Why is 'direct payment' not possible due to the credit status?

If there is a negative credit status, you carry the debtor risk yourself.

Written by Olivier | Temper
Updated over a week ago

How do I get paid?

Payment within 3 or 5 business days after the checkout has been completed is most frequently chosen

Written by Olivier | Temper
Updated over a week ago

Can I change my choice of payment method afterwards?

Unfortunately, this is not possible because the invoice has already been sent.

Written by Olivier | Temper
Updated over a week ago

Do I get a bonus if I connect friends with Temper?

Click 'Invite friends' in the menu to share your invite link.

Written by Olivier | Temper
Updated over a week ago

What are the substitution costs?

These are the costs for your substitute. Your invoice will amount to € 0,-.

Written by Olivier | Temper
Updated over a week ago

When will I receive my payment if I have chosen 'direct payment'?

You will receive the payment within 3 to 5 business days after the client has approved your checkout

Written by Olivier | Temper
Updated over a week ago

When will I receive my payment if I have chosen for 'waiting for payment client'?

If the client pays your invoice, you will automatically get paid

Written by Jip Rezelman | Temper
Updated over a week ago

Example email to clients in case of expired client invoice

This template helps you to quickly send a professional message to a client in case their invoice has expired more than 30 days

Written by Michiel | Temper
Updated over a week ago

When will I receive the payment of my claim?

Once the client has paid your invoice, your payment will be transferred to you within one business day

Written by Olivier | Temper
Updated over a week ago

My 'direct payment' was not on time, can I get the factoring costs back?

This is not possible as Finqle has bought your invoice from you when chose ‘direct payment.’

Written by Olivier | Temper
Updated over a week ago

According to the platform, I have been paid but I haven’t received anything. What do I have to do?

Double-check your IBAN, adjust when necessary or add it to your account. Afterwards, contact Support

Written by Olivier | Temper
Updated over a week ago

The client went bankrupt. Will I still get my money?

That depends on whether the client has enough capital to pay out your open invoices

Written by Olivier | Temper
Updated over a week ago

Why don't I pay user costs anymore?

To simplify the invoice process. In the end, it changes practically nothing.

Written by Olivier | Temper
Updated over a week ago

Why is there no VAT on my invoice?

You are still deciding on whether becoming a FreeFlexer is something that interests you

Written by Olivier | Temper
Updated over a week ago

How do I know when the payment term of my invoice has expired?

The payment term of 14 or 30 days* will be shown while deciding on what kind of payment method you chose during your checkout

Written by Olivier | Temper
Updated over a week ago

When will my invoice be sent to the client?

Your invoice will be sent to the client on the first upcoming Monday or Thursday after the checkout has been confirmed.

Written by Olivier | Temper
Updated over a week ago

Where can I see / download my invoices?

You can find your invoices under ‘Financial Overview’ in your menu.

Written by Olivier | Temper
Updated over a week ago

Do I have to send invoices myself?

Your invoices will be sent to the client every Monday and Thursday.

Written by Olivier | Temper
Updated over a week ago