Cancel your shift before you’ve been chosen
You can revoke your application before you’ve been accepted very easily. 

Cancel after you’ve been accepted for a shift
When you’ve been hired for the shift but you’re no longer able to make it, you can cancel the shift without consequences if you do so within the cancellation term. You can find the client’s cancellation term on the shift page, it can vary between 24, 48, 72 hours or 7 days. Follow these steps: 

  • Go to your Dashboard and click on the specific shift.

  • Youre at the shift details now. Click on 'Cancel my shift'.

  • Confirm by clicking on 'Cancel shift'.

  • At the top of the page 'Hired' changes to 'You cancelled'

If your shift is a last-minute shift (you’re not on time to cancel in accordance with the cancellation term), then you will need to find a qualified substitute through the platform to prevent getting a no show.

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