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Why is 'direct payment' not possible due to the credit status?
Why is 'direct payment' not possible due to the credit status?

If there is a negative credit status, you carry the debtor risk yourself.

Olivier | Temper avatar
Written by Olivier | Temper
Updated over a week ago

Clients can place an indefinite amount of shifts on the platform. Of course, these shifts will need to be paid to FreeFlexers. A client’s credit worthiness is determined up to a specific amount by Finqle. This credit is the maximum amount of open invoices a client can have. If a client has a higher amount of outstanding invoices than their credit allows, their credit status will change. In this case, Finqle no longer offers the ‘direct payment’ option.

What if a client has a negative credit status but still has multiple shifts online?

On the shift page, the shift will be marked as 'direct payment' is not possible. So you can see it before you apply.

What if I have a shift at a client whose credit status has changed?

Then you will receive an email about the credit change which says that it will no longer be possible to choose ‘direct payment’. The possibility will be given to cancel your shift until 12 hours before it would start. If you don’t cancel this on time, you won’t be able to opt for ‘direct payment’ during the checkout and you, therefore, bear the debtor risk yourself.

Please note that if the shift starts within 12 hours or has already started, you will not receive an email. In that case, the old conditions for which you have registered will still apply. Did you apply with the possibility of ‘direct payment’? Then this will still be possible.

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