Temper

Temper | Work to Live

Vanessa

Nina

I am a client / Shifts

Cancellation without consequences outside the cancellation period

What is the cancellation policy?

What are the minimum rates per job?

Can I work with the same FreeFlexer more than once?

In this way, flexible self-employment is encouraged

Why can't a FreeFlexer work more than 660 hours per year for me?

FreeFlexers go through a strict ID check, but as a client you should always ask for an ID before the shift starts

How do I know if the FreeFlexer has a valid ID?

This is possible through your flexpools or the ‘invite FreeFlexers’ function.

Can I invite FreeFlexers for a shift?

General

Go to Projects, select the job and scroll down to 'Recurring shifts'

How do I place a recurring shift?

How can I publish a shift

Increasing/decreasing the number of positions

How can I modify a shift?

Place a shift and select 'flexible start times'

How do I set up flexible start and end times?

Freelancers who have already worked with you can be accepted automatically

How does the 'automatically accept within 48 hours' option work?

Check that the FreeFlexer's skills and work experience meet your needs. Pay attention to the attendance and on time percentage.

How can I accept a FreeFlexer?

This is shown in the FreeFlexer's application

How do negotiations about the hourly rate work?

Can I charge a fee for a meal?

🇬🇧 How does the 'automatically accept within 48 hours' option work?

🇬🇧 How can I modify a shift?

🇬🇧 How do I set up flexible start and end times?

🇬🇧 How do negotiations about the hourly rate work?

🇬🇧 Can I charge a fee for a meal?

Check that the FreeFlexer's skills and work experience meet your needs. Pay attention to the attendance and on-time percentage.

🇬🇧 How can I accept a FreeFlexer?

🇬🇧 How can I publish a shift

🇬🇧 How do I place a recurring shift?

It is possible to add a document as, for example, an additional briefing to a feature.

How do I add a document to a function?

🇬🇧 How do I add a document to a function?

You can easily duplicate an existing job.

🇬🇧 How to duplicate an existing job?

Publishing a shift

How can I cancel a shift and set it offline?

A claim can be removed with a written confirmation up to 7 days

Is it possible to remove the FreeFlexer's claim of a cancelled shift?

A claim can be removed with a written confirmation for up to 7 days

🇬🇧 Is it possible to remove the FreeFlexer's claim of a cancelled shift?

🇬🇧 How can I cancel a shift and take it offline?

Cancelling a shift

Click on 'checkouts' in the top left on the header. Accept the checkout or make a counterproposal.

How can I accept a checkout?

How can I complete and archive a shift?

You can simply add a rating on a scale of 1 to 5 stars during the checkout

How do I rate a FreeFlexer after a shift?

Your own pool of FreeFlexers who have proven to perform in a specific job

What are flexpools?

When completing a checkout, you can invite a FreeFlexer to your Flexpool

How do I invite a FreeFlexer to my Flexpool?

How can I remove a FreeFlexer from my Flexpool?

🇬🇧 How can I complete and archive a shift?

When completing a checkout, you can invite a FreeFlexer to your flexpool

🇬🇧 How do I invite a FreeFlexer to my flexpool?

Flexpools are your own pool of FreeFlexers who have proven themselves in a specific job

🇬🇧 What are flexpools?

Click on 'checkouts' in the top left of the header. Accept the checkout or make a counterproposal

🇬🇧 How can I accept a checkout?

🇬🇧 How can I remove a FreeFlexer from my flexpool?

🇬🇧 How do I rate a FreeFlexer after a shift?

Paulina | Temper

Checkouts

Give a no-show to the FreeFlexer via the platform

The FreeFlexer did not show up. What should I do?

What if the FreeFlexer is not at the correct location?

You can indicate during checkout or no show that the FreeFlexer will no longer be able to respond to your shifts.

How can I stop a FreeFlexer from responding to my shifts?

You can send the FreeFlexer home free of charge

🇬🇧 What if a FreeFlexer doesn't meet the dress code requirements?

Call the FreeFlexer and try to find a solution together

🇬🇧 What if the FreeFlexer is not at the correct location?

🇬🇧 How can I stop a FreeFlexer from responding to my shifts?

Give a no show to the FreeFlexer via the platform

🇬🇧 The FreeFlexer did not show up. What should I do?

Make sure to ask for proof of identity for each FreeFlexer

🇬🇧 The FreeFlexer does not have a valid ID

A FreeFlexer didn't meet the expectations

Find answers and get help from Intercom Support and Community Experts

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