Cancel your shift before youâve been chosen
You can remove your application before youâve been accepted very easily.
Cancel after youâve been accepted for a shift
When youâve been hired for the shift but youâre no longer able to make it, you can cancel the shift without consequences if you do so within the cancellation term. You can find the clientâs cancellation term on the shift page. It can vary between 24, 48, 72 hours or 7 days. To cancel the shift, follow these steps:
Go to your âDashboardâ and click on the specific shift.
When youâre in the shift details, click on 'Cancel my shift'.
Confirm by clicking on 'Cancel shift'.
At the top of the page, 'Hired' will change to 'You cancelled'.
If you wish to cancel your shift at the last minute but you donât cancel it in line with the cancellation term, youâll need to find a qualified substitute. By arranging a replacement, you wonât get a no-show and have to pay a no-show fee to the client.
