The payment of your invoices goes through the factoring/debtor company Finqle.
Whenever you choose for the option ‘wacht op betaling opdrachtgever’ (wait for payment of client) Finqle will automatically transfer the money as soon as the client has paid the full invoice. The clients on the platform receive a collective invoice every Monday and Thursday. These collective invoices include the invoices of all the FreeFlexers that have worked with them the previous week.
Clients have up to 14 or 30 days or in some cases 45 or 60 days to pay the invoice after they have received it. As soon as the pre-agreed payment term (14, 30, 45 or 60 days) has passed, Finqle will start sending them reminders on your behalf.
What if my invoice has expired?
If you have not received any form of payment within the payment term, it’s understandable that you would like to know what’s going on. It’s customary to give the client another 14 days to fulfil the payment. If your invoice has been expired for 14 days or more, we advise you to contact the client to check up on it yourself. The client receives a different reference number concerning the invoices then you do because of the collective invoices they receive. You can request this reference number concerning your invoice through a message to [email protected] or through our chat. Just send us the date of the shift and the name of the client.
How do I make sure, I get paid in time in the future?
We recommend you to choose 'direct payment'. With this payment option you will get paid within 3 or 5 working days after your checkout has been confirmed by the client. This option costs 2.9% of your invoice.