Did you choose 'wait for payment from your client' in your checkout, or was this the only option available? In that case, you are dependent on when your client proceeds with their payment. Read more about that process here.
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If you have been waiting for your payment for some time, we can imagine that you want to contact your client.

To make it easier for you, we have prepared a professional sample email. Please do fill in the relevant details first: names, dates, client, payment term, invoice reference.

Dear [client name],

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My name is [ ... ] and on [ date ] I carried out an assignment as a freelancer for [client name / location]. We entered into this assignment together via platform Temper.
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The invoice for this assignment was drawn up on [date], and - as stipulated in our assignment agreement - has a payment term of [14/30] days.

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In the meantime, this payment term has passed [14+] days. My invoices have been transferred to factoring company Finqle, and they will already have contacted you about this expired payment term. Nevertheless, I would also like to approach you myself about the payment status.

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My individual invoice is part of a collective invoice, which is known to you under the following reference number: [GXXXX].

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Do you have any information for me regarding the payment status of my invoice? When can I expect payment?

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I would be happy to hear from you.

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Kind regards,

[Your name]

Want to send a similar mail in Dutch? The Dutch version is listed here.